PRIVACY POLICY – HA GIANG TRIP
Effective Date: June 31, 2026
Welcome to Ha Giang Trip (website: hagiangtrip.asia). We are committed to protecting your privacy and ensuring the security of your personal information when you visit our website, request consultations, or book our travel tours and experiences.
This Privacy Policy explains how we collect, use, store, and safeguard your information.
1. Information We Collect
To provide you with the best booking experience and travel support, we may collect the following information:
Personal Information: Full name, phone number, email address, nationality, ID card/Passport document (required for mandatory temporary residence registration or border entry permits).
Trip Details: Departure dates, group size, special requests regarding dietary needs, accommodation, or health conditions.
Transaction Details: Tour booking history, payment confirmations (Note: We do not directly store your credit card or bank details).
Technical Data: IP address, browser type, access device, and interaction data on our website via cookies.
2. How We Use Your Information
Your information will only be used for legitimate purposes, including:
Service Provision: Processing tour bookings, contacting you for consultations, sending detailed itineraries, and supporting you before, during, and after your trip.
Legal Compliance & Insurance: Registering temporary residence with local authorities, applying for necessary border zone travel permits, and purchasing travel insurance for your group.
Service Improvement: Analyzing website traffic to enhance user experience and personalize our services.
Marketing & Communications: Sending promotional offers and travel updates about Ha Giang (only with your opt-in consent; you may unsubscribe at any time).
3. Information Sharing
Ha Giang Trip does not sell, rent, or trade your personal information to third parties for commercial purposes. Your data is shared only under limited circumstances:
Service Partners: Transport operators, homestays/hotels, local tour guides, or insurance companies directly involved in operating your tour.
Legal Requirements: When required by authorized Vietnamese state agencies in compliance with local laws.
4. Data Security
We implement appropriate technical and administrative security measures (such as SSL encryption and firewalls) to protect your personal data from unauthorized access, loss, or disclosure. Personal data is accessible only by authorized personnel who need it to perform their duties.
5. Use of Cookies
Our website uses cookies to remember your preferences and optimize page loading speeds. You can choose to disable cookies through your browser settings; however, doing so may affect certain features and your overall user experience on the site.
6. Your Rights
You have full rights regarding your personal data:
Request access to, updating, or correction of your personal information.
Request the deletion of your personal data from our systems (except where retention is required by law or accounting regulations).
Opt out of marketing emails at any time by clicking the “Unsubscribe” link or contacting us directly.
7. Policy Updates
We may update this Privacy Policy periodically to reflect changes in our services or legal regulations. Any updates will be posted publicly on this page.
